THE NKUNA GREENS TURF — WEBSITE PRIVACY NOTICE Effective date: 2 September 2026 1. Who is responsible for your information ------------------------------------------- The Nkuna Greens Turf is the responsible party for personal information collected through this website. Business registration number: 2026/539645/07 Address: 439 Morubisi Street, Thokoza / Alberton, Gauteng, South Africa Email: eric@nkunagreens.co.za Telephone: +27 71 457 9614 2. Information covered by this notice ------------------------------------- This notice applies when you visit nkunagreensturf.com, submit the website's quote request form, or contact The Nkuna Greens Turf using the contact details published on the website. 3. Information we collect ------------------------- When you request a quote, we collect the information you choose to provide, including your name, email address, and message about the service or project for which you require assistance. WordPress.com and Jetpack may also process technical information needed to operate, secure, and protect the website and its forms. Depending on the services active on the website, this may include an IP address, browser and device information, operating system, referring page, approximate location, network information, date and time, form-submission records, cookies, and interaction or security data. Please do not submit unnecessary sensitive personal information through the quote form. 4. Why we use your information ------------------------------ We use personal information to: - receive, review, and respond to quote requests and enquiries; - contact you about the service or project you asked about; - prepare estimates and maintain appropriate business correspondence; - detect spam, misuse, security incidents, and technical problems; - operate, maintain, and improve the website and its forms; and - comply with applicable legal, accounting, or regulatory obligations. Submitting a quote request does not subscribe you to marketing messages. We will obtain any consent required by law before using contact details for electronic direct marketing unrelated to the enquiry. 5. Grounds for processing ------------------------- We process personal information only where permitted by applicable law, including where processing is necessary to respond to your request, pursue legitimate business or security interests, comply with a legal obligation, or where you have provided consent. 6. Service providers and information sharing -------------------------------------------- The website uses WordPress.com and Jetpack services supplied by Automattic and related service providers. Quote submissions are stored in Jetpack Forms and valid notifications are delivered to the business email address. Automattic may process information about website visitors and form submissions to provide, secure, and support these services. We may also disclose information to hosting, email, technical-support, or other service providers where reasonably necessary for them to provide services to us. We do not sell or rent quote-request information. We may disclose information where required by law, a lawful request, or where reasonably necessary to protect rights, safety, or the security of the website. Automattic's privacy notice for visitors to its users' websites is available at: https://automattic.com/privacy-notice/ 7. International processing --------------------------- Some WordPress.com, Jetpack, hosting, email, or technical service providers may process information in countries outside South Africa. Where applicable, we take reasonable steps to use providers and arrangements that protect personal information consistently with applicable data-protection requirements. 8. Cookies and technical data ----------------------------- The custom theme does not bundle advertising trackers or third-party analytics. WordPress.com and Jetpack may use cookies, pixels, logs, or similar technologies that are necessary for website operation, security, spam prevention, visitor statistics, or other enabled platform services. You can control ordinary browser cookies through your browser settings, although blocking essential cookies may affect website functionality. 9. How long we keep information ------------------------------- Quote requests may be retained in Jetpack Forms and in the business email account for as long as reasonably necessary to respond, prepare or discuss a quotation, maintain appropriate business records, resolve disputes, prevent abuse, and meet legal obligations. Information that is no longer required will be deleted, de-identified, or otherwise handled in accordance with applicable law and the retention practices of relevant service providers. 10. Security ------------ We use reasonable organisational and technical measures, together with the security features provided by WordPress.com, Jetpack, hosting, and email services, to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure. 11. Your choices and rights --------------------------- Subject to applicable law, you may ask whether we hold personal information about you and request access to, correction of, or deletion of that information. You may also object to certain processing or withdraw consent where processing is based on consent. Withdrawal does not affect processing that was lawful before withdrawal. To make a request, email eric@nkunagreens.co.za. We may need to verify your identity before acting on a request. You may also submit a complaint to South Africa's Information Regulator: Website: https://inforegulator.org.za/ Email: enquiries@inforegulator.org.za Telephone: 010 023 5200 12. Children's information --------------------------- This website and its quote form are intended for people seeking grounds, landscaping, turf, or related business services. We do not knowingly request personal information from children through the form. A parent or guardian who believes a child submitted personal information may contact us to request its removal. 13. Changes to this notice -------------------------- We may update this notice when the website, service providers, or legal requirements change. The effective date at the top identifies the current version. 14. Contact ----------- Questions or privacy requests may be sent to: The Nkuna Greens Turf Email: eric@nkunagreens.co.za Telephone: +27 71 457 9614 Address: 439 Morubisi Street, Thokoza / Alberton, Gauteng, South Africa